I want to send the order as a gift. Can you leave the invoice out?
Absolutely! Just let us know by sending us a message.
What payments methods do you accept?
We accept Visa, Mastercard and Paypal.
Is your packaging eco-friendly?
Yes, we use eco-friendly packaging such as a paper
alternative to bubble wrap, corn starch packing beads, compostable bags, paper
tape and cardboard boxes.
I live locally. Can I pick up my order?
Yes! Shoot us an email and we can help you out.
Do you ship internationally?
Yes, for most of our products we do. Please contact us for
pricing.
How long does it take to ship my order?
Please see our Shipping and Returns page.
Do you send tracking notifications?
Yes, you will receive tracking details once your parcel has
been dispatched.
Who do I contact if my order has not arrived?
You can check the status of your parcel using the
Australia Post tracking number emailed to you.
How to track your parcel with Australia Post:
1. We will email you a tracking number for your parcel in
your shipment confirmation email
2. Enter this tracking number at https://auspost.com.au/mypost/track/#/search
Do you offer wholesale?
No, we do not offer wholesale at the moment.
Can I return or exchange my product?
Yes. Please see our Returns page for
details.